Kiwilink Support

 

PREMIUM SUPPORT

Sometimes things go wrong. For $10 per month premium Support will ensure they are put right as quickly as possible.

 
24/7 support available on all Kiwilink connections
Priority phone line and priority email address
Priority response and resolution
Service Level Agreement response times
No charges for changes requests
Free courier charges for hardware replacement

Contact info@kiwilink.net.nz to add this to your plan

STANDARD SUPPORT

 Standard Business Hours ISP support is available to all Kiwilink customers


After hours support is available via email and voicemail for critical issues
Some common problems can be resolved easily by you. Check out our Frequently Asked Questions

Kiwilink support email: support@kiwilink.net.nz 

We can assist with one off IT support requests, for an additional $10 charge for each request

 Team Viewer - Windows

Team Viewer - Mac